Terms & Conditions

1. Nature of Services

Calm Soul Practice provides Emotional Freedom Techniques (EFT) sessions and related information for educational and personal development purposes only. EFT is a complementary practice and is not a substitute for medical, psychological, psychiatric, or professional healthcare treatment. No diagnosis is made, and no medical or mental health advice is given. By engaging in services, you acknowledge that you are responsible for your own wellbeing and decisions.

2. Client Responsibility

You understand and agree that:

EFT sessions are a collaborative process
Results vary from person to person
You remain responsible for your own physical, emotional, and mental health at all times

If you are currently under medical or psychological care, it is recommended that you continue working with your qualified healthcare provider.

3. Booking & Payment

All paid sessions must be booked in advance. Payment confirms your booking. Free consultations are offered with no obligation to continue.

4. Cancellation & Refund Policy

Cancellations made more than 24 hours before a scheduled session are eligible for a full refund.
Cancellations made within 24 hours of the session are non-refundable, however, your payment may be transferred to a future session date.

Failure to attend a scheduled session without notice is considered a late cancellation.

5. Confidentiality & Privacy

All personal information shared during sessions is treated as private and confidential. Your details will:

Never be shared, sold, or disclosed to third parties
Be stored securely and used only for the purpose of providing services

Confidentiality may only be broken where required by law or where there is a serious risk of harm to yourself or others.

6. Online Sessions

Sessions are conducted online (e.g. via Google Meet). You are responsible for:

Ensuring a stable internet connection
Choosing a private, quiet space

Calm Soul Practice is not responsible for technical disruptions outside of its control.

7. Limitation of Liability

By using this website or participating in sessions, you agree that Calm Soul Practice is not liable for any direct or indirect outcomes arising from the use of information or services provided. All services are used at your own discretion.

8. Acceptance of Terms

By booking a session or using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.